We recommend first checking whether your order appears in My Account and whether you have received an order confirmation email. Please also check your spam or junk mail folder.
If you have not received any confirmation and your order does not appear in your account, we invite you to place a new order.
If you need any assistance, our team is available to help:
- By phone: +33 (0)4 91 44 61 67
- Via our contact form
Our Customer Service team will be happy to assist you. ✨