You can track your return parcel using the tracking number provided by the carrier. Once the carrier confirms that the parcel has been delivered, it will be received and processed by our warehouse team.
Please note that after delivery, it may take 2 to 5 business days for your return to be registered and inspected by our team.
Once your return has been processed, you will receive a confirmation email and, if applicable, your refund will be issued to the payment method used for the original order.
If the tracking information shows that your return has been delivered and you have not received any update after 5 business days, please contact our Customer Service team for assistance.